Trend-setting
We aim to be a trend-setting brand that follows technology and trends closely and adopts them rapidly across the sector. Digital print, automation and colour management investments are kept continuously up to date.
QLQUALITY
Our quality policy.
We aim to be an innovative, dynamic company that understands our customers' needs and expectations correctly, delivers fast solutions, builds warm and transparent relationships, and continuously develops our products, services and people — making the difference in our sector.
01Orkide Quality
Two core principles.
Two core principles frame every production, sales and customer-relations decision we make.
Always reachable
With a customer-satisfaction-driven approach, we stay in constant contact with our customers to resolve needs as quickly as possible. Clear expectation management, fast response, traceable process on record.
With dynamism, we produce just-in-time and aim to deliver quality beyond expectations.
02Dynamism
On time, on expectation.
Speed, dynamism and technical infrastructure — a quality understanding rising on three pillars.
Research & Development
With our investigative, experienced, competitive and dynamic team, we are in constant evolution. A proactive approach to continuously developing our product range and technological infrastructure.
'Best' in the Sector
Faster service, higher-quality product, broader customer portfolio — we aim to surpass our competitors and become the 'best' in the sector.
New Products, New Markets
With deep technical know-how, we aim to develop new products with superior characteristics and to create markets within our sector.
03People
The value of our people.
High performance comes from a team that learns, feels ownership and senses its own value.
Continuous learning
We trust the synergy among our employees by providing a continuous learning and growth environment. To sustain high performance, we encourage creativity, ownership and teamwork.
A team that feels its value
By treating our team as our own, we value employee belonging and ensure our team feels they add value to the world. Mentorship, training and internal promotion are our daily practice.
04Technical Know-How
Our quality guarantees.
We guarantee product and service quality by continuously measuring customer satisfaction. The five areas below are our daily checkpoints.
Satisfaction Measurement
We guarantee product and service quality through continuous satisfaction measurement. Feedback, surveys and customer interviews are collected regularly and reflected in our processes.
Information Security
We run risk analyses to safeguard information and take the measures we deem necessary. Access control, backup and data classification are core disciplines.
Knowledge Base
We value the knowledge base required to turn experience into business performance. Internal technical notes and process records enable rapid onboarding for new colleagues.
Workplace Safety
We safeguard workplace safety through preventive activities we are sensitive about. Regular training, equipment checks and risk assessments operate without interruption.
Environment & Sustainability
Through eco-friendly products and a recycling-based waste policy we meet our social-responsibility duties and embrace a sustainable production philosophy.
Quality, an audited promise.
Get in touch for a sample request, factory visit, or detailed information about our quality processes.
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